Privacy Policy

Who we are

UNIQUE STAYS [UNIQUE PROPERTIES OF GREECE P.C., Zalokosta 42, Chalandri, 152 33, Attica, Greece, email: info@uniquestays.gr] operates in the field of hospitality and tourism, offering private residences in Paros and Tinos, Greece.

1. Information about the collection of your personal data

In accordance with the General Data Protection Regulation (GDPR) and applicable national and European legislation, we process your personal data in order to fulfill our contractual obligations, improve your experience, and comply with legal requirements.

Your data is used exclusively for the conclusion and execution of our services, communication purposes, and internal operations. We do not sell or trade your personal data, nor do we engage in automated decision-making or profiling. All data is stored securely using appropriate technical and organizational measures.

2. Collection and use of personal data

Contact forms and inquiries

When you contact us through our website or via email, we may collect:

• IP address
• Name and surname
• Email address
• Telephone number

This information is used solely to respond to your inquiry and provide information about our services. Access to this data is restricted to authorized personnel and trusted partners who ensure data security.

We retain this data for up to one (1) year after your request has been completed, unless further communication is required.

Bookings and reservations

When making a booking, we may collect:

• Name and surname
• ID document details
• Email address
• Phone number
• Payment details (e.g. credit card information)
• Address and location details (where applicable)
• Travel-related information

This data is necessary for processing reservations, managing your stay, and complying with legal and tax obligations. Certain data may be retained as required by applicable laws.

Data recipients

Your data may be processed by third-party service providers (e.g. booking systems, payment processors) strictly for the execution of our services, as well as third-party providers offering marketing services to UNIQUE STAYS, always in compliance with data protection regulations.

When you choose to make a booking, you may be transferred to the website of a booking system, which has its own privacy policy.

Accuracy of personal data

You are responsible for providing accurate and up-to-date information. Any changes should be communicated promptly. UNIQUE STAYS is not responsible for inaccuracies in the data provided by users.

3. Engaging with social networks

Our website and services may include links to social media platforms. Any interaction with these platforms is subject to their own privacy policies.

We manage our social media accounts (e.g. Facebook, Instagram) through third-party service providers, with whom we collaborate to improve marketing and communication services. These providers also comply with the applicable legal and regulatory framework.

Any data shared through these channels is used solely for communication and service-related purposes.

Legal basis for processing: Consent

By following or interacting with our social media pages, you consent to the processing of your data. You may withdraw this consent at any time by unfollowing or disengaging.

4. Your rights under GDPR

You have the following rights regarding your personal data:

• Right of Access (Article 15): You may request confirmation and access to your personal data.
• Right to Rectification (Article 16): You may request correction of inaccurate or incomplete data.
• Right to Erasure (Article 17): You may request deletion of your data under certain conditions.
• Right to Restrict Processing (Article 18): You may request restriction of processing in specific cases.
• Right to Data Portability (Article 20): You may request your data in a structured, machine-readable format.
• Right to Object (Article 21): You may object to the processing of your data based on legitimate interest.
• Right to Withdraw Consent: You may withdraw your consent at any time without affecting prior lawful processing.

5. Exercise of rights

To exercise your rights, please contact us at info@uniquestays.gr.

6. Data Protection Contact

For any questions regarding data protection, you may contact us at info@uniquestays.gr.

7. Response time

We respond to all requests within one (1) month. If necessary, this period may be extended by up to two (2) additional months, depending on the complexity of the request.

8. Personal data breaches

In the event of a personal data breach, we will notify you promptly if your rights and freedoms are at risk and take all necessary measures to address the issue.

9. Right to lodge a complaint

You have the right to lodge a complaint with the Hellenic Data Protection Authority (HDPA):
www.dpa.gr

10. Updates to this Privacy Policy

This Privacy Policy may be updated from time to time. We encourage you to review it regularly. If changes significantly affect how your data is processed, we will notify you accordingly.